Privacy Policy for California Residents
This Privacy Notice for California Residents (“Notice”) supplements the information contained in Seek Insurance Services, Inc. (“SeekMedicare”) Privacy Policy and applies solely to all visitors, users, and others who reside in the state of California (“Consumers” or “you”). We adopt this Notice to in response to the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this Notice.
This Notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals (see here for our employee and applicant notice).
California Consumer Privacy Act
Additional Disclosures Related to the Collection, Use, Disclosure and Sale of Personal Information
Collection and Use of Personal Information
In the preceding twelve (12) months, we have collected the following categories of personal information: identifiers, categories of personal information described in subdivision (e) of Section 1798.80 Including financial information, commercial information, biometric information, internet or other electronic network activity information, geolocation data, professional or employment-related information, education information, and inferences draw from any of the information identified. Specifically,
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, and phone number. | YES |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | Real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, and phone number. | YES |
| Protected classification characteristics under California or federal law | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | YES |
| Biometric information | Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | YES |
| Commercial Information | Records of products or services purchased, such as obtained, or considered, or other purchasing or consuming histories or tendencies. | YES |
| Internet or Network Activity | Browsing history, search history, information on a Consumer’s interaction with a website, application, or advertisement. | YES |
| Geolocation data | Physical location or movements. | YES |
For more information about the types of information we collect and the sources of such collection, please see “We Collect Information From and About You” and “We Collect Information in Different Ways” in our Privacy Policy. We also collect and use personal information for the business and commercial purposes described in “We Use Information as Disclosed and Described” in our Privacy Policy.
Personal information does not include: Publicly available information from government records. Deidentified or aggregated consumer information. This is information where personal identifiers have been removed so that it cannot be used to identify an individual. Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA).
Disclosure of Personal Information
We may share your personal information with third parties as described in the“We May Share Information with Third Parties” section above. In the preceding 12 months, we may have disclosed the following categories of personal information for business or commercial purposes: identifiers, categories of personal information described in subdivision (e) of Section 1798.80 including financial information, commercial information, biometric information, internet or other electronic network activity information, geolocation data, professional or employment-related information, education information, and inferences draw from any of the information identified.
Sale of Personal Information
California law requires that we provide transparency about personal information we “sell,” which for the purposes of the CCPA, means scenarios in which personal information is shared with third parties in exchange for valuable consideration. In the preceding 12 months, we have “sold” the following categories of personal information: identifiers, categories of personal information described in subdivision (e) of Section 1798.80 including financial information, commercial information, biometric information, internet or other electronic network activity information, geolocation data, professional or employment-related information, education information, and inferences draw from any of the information identified. California consumers above the age of 16 have the right to opt out of these sales at any time. We do not knowingly sell personal information about consumers under the age of 16.
Your Consumer Rights
If you are a California resident, you have the right to:
Request more information about the categories and specific pieces of personal information we have collected, sold, and disclosed for a business purpose in the last 12 months (“Access/Data Portability Request”).
Request deletion of your personal information (“Deletion Request”). The CCPA allows us to deny your Deletion Request if retaining the information is necessary for us or our service provider(s) to: (a) take actions reasonably anticipated within the context of our ongoing business relationship with you (e.g., provide a good or service that you requested), (b) protect the security and integrity of our Service (e.g., detect security incidents or identify errors that impair functionality), or (c) comply with a legal obligation.
Opt-out of the sale of your personal information, if applicable (“Do Not Sell Request”).
Be free from discrimination for exercising your rights under the CCPA. We will not discriminate against you for exercising any of your CCPA rights, such (a) deny you goods or services, (b) charge, or suggest to, you different prices or rates for goods or services, (c) provide, or suggest to, you a different level or quality of goods or services. However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer requires your prior opt-in consent, will be in writing, and will reasonably relate to your personal information’s value.
How to Exercise Your Consumer Rights
If you are a California resident and you would like to make an Access/Data Portability, Deletion Request, or Do Not Sell Request, please call us at 1-844-955-3690 or 711 for TTY service or send an email to compliance@seekmedicare.com,with "California Consumer Request" in the subject line and please include the nature of your request.
Only you, or someone legally authorized to act on your behalf, may make an Access/Data Portability Request or Deletion Request related to your personal information. To designate an authorized agent or to make an Access/Data Portability Request or Deletion Request, please call us at 1-844-955-3690 or 711 for TTY service, emailing us at privacy@seekmedicare.com.
Please be aware that before we can act on your Access/Data Portability Request or Deletion Request, we must verify your identity and authorization to make such a request by confirming at least two pieces of personal information, including contact information. While Account registration is not required in making an Access/Data Portability Request or Deletion Request, we do consider requests made through your Account sufficiently verified when the request relates to personal information associated with that Account.
To make a Do Not Sell Request, you can visit our “Do Not Sell My Info” webpage. To designate an authorized agent to exercise these rights on your behalf, send an email with your request to privacy@seekmedicare.com.
Response Timing and Format
Our goal is to respond to your request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
If you have an Account with us, we will deliver our written response using the contact information associated with that Account. If you do not have an Account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding receipt of your verified request and, if applicable, we will explain the reasons we cannot comply with your request. For Data Portability Requests, we will select a generally commercially usable format to provide your information, most likely a .csv file.
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Other California Privacy Rights
California‘s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website or Service that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email privacy@seekmedicare.com.
Changes to Our Privacy Notice
We reserve the right to amend this Notice at our discretion and at any time. Please refer to “We May Update This Policy” section of our Privacy Policy for information as to notice of and other information pertaining to changes to this Notice.
Contact Us
If you have any questions or comments about this Notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at 1-844-955-3690 or 711 for TTY service, or email us at privacy@seekmedicare.com.
Data Privacy Form